The nature of medicine dictates that doctors never know what will come through the door - every patient and every problem is unknown.
Dr Holmes makes every effort to run appointments on time but delays are possible due to unavoidable patient circumstances, such as the need to attend to an acutely unwell patient, or an urgent excision of a melanoma. "Catch up" slots are allocated between appointments to factor in emergencies or urgent procedures which might require more time. If you appointment time is delayed, we thank you for understanding that this is likely because there is a sicker patient ahead of you who requires more medical attention. Rest assured that the same high standard of care will also be offered to you, should you ever require similar attention.