Frequently Asked Questions

Below find the answer to some commonly asked questions.

No you do not need a referral before making an appointment however you will need one before you attend your appointment.

Dr Gary Holmes is a "Specialist Dermatologist", and therefore, a referral from a general practitioner or other specialist is necessary to claim the Medicare rebate for a specialist consultation. No referral, no rebate.

Referrals from GPs last 12 months but referrals from other specialists only last 3 months. It is the patient’s responsibility to ensure the referral is current.

Please note that we do not accept indefinite referrals.

Dr Margaret Anderson is a cosmetic GP and therefore does not require a referral.

While Dr Anderson has 13 years experience working with Dr Holmes she is not a dermatologist.

If patients see Dr Anderson and then need to progress to seeing Dr Gary Holmes (the dermatologist) they will most often have to make another appointment and will have to pay his full "initial consultation fee".

Please note: Dr Anderson is no longer accepting new patients for skin checks. 

The nature of medicine dictates that doctors never know what will come through the door - every patient and every problem is unknown.

Dr Holmes makes every effort to run appointments on time but delays are possible due to unavoidable patient circumstances, such as the need to attend to an acutely unwell patient, or an urgent excision of a melanoma. "Catch up" slots are allocated between appointments to factor in emergencies or urgent procedures which might require more time. If you appointment time is delayed, we thank you for understanding that this is likely because there is a sicker patient ahead of you who requires more medical attention. Rest assured that the same high standard of care will also be offered to you, should you ever require similar attention.

Currently Dr Holmes is  booked approximately 4 months ahead for an initial consult. An existing patient needing a review appointment will get in quicker than that. 

Children with rashes are usually seen within a week.

Urgent cases are seen within days only  If a referring doctor deems it as urgent and contacts our practice and requests an urgent consultation.

Medicare contributes to consultations other than those that are purely cosmetic.

Sunshine Dermatology and Drs Holmes and Anderson have no association with any private health insurers.

Private health insurers do not offer any rebate on consultations with doctors, and only contribute to the costs of procedures when those procedures are performed in hospitals.

Drs Holmes and Anderson do not have any associations with hospitals at this time.

On rare occasions medications may be covered by private health insurers. This arrangement is up to the patient to discuss with their private health companies.